Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you’ll receive a confirmation email with a tracking number.

Shipping Times

We partner with reliable fulfillment centers in the U.S. and overseas to offer the best balance of speed and product variety.

Estimated delivery times:

U.S. Orders: 7–14 business days
International Orders: 10–21 business days

Please note: delivery times may vary slightly due to carrier delays, customs, or seasonal demand.

Shipping Costs

We offer Free Standard Shipping on all U.S. orders over $50.
For orders under $50, a flat rate of $4.95 applies.
International shipping rates are calculated at checkout based on destination.

Order Tracking

Once your order ships, you’ll receive a tracking number via email.
You can track your order directly through the carrier’s website or by contacting our support team at support@pinhigh2025.com.

Address Accuracy

Please double-check your shipping address at checkout.
PinHigh 2025 is not responsible for delays or losses caused by incorrect or incomplete addresses.

Customs, Duties, and Taxes

International customers are responsible for any customs and import taxes that may apply.
PinHigh 2025 is not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your package is delayed beyond the estimated timeframe, please contact us.
We’ll assist in tracking your shipment and, if necessary, arrange a replacement or refund.